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ICONIC SIGNATURES

RETURN and SHIPPING POLICY: 

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Please return items within 30 days of receiving

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Contact us below and we will provide you with a label

 

Items are shipped within 3 days and delivered within 3 days

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We ship only to UK

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Privacy Policy

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Effective Date: 16/08/2024

Welcome to IconicSignatures.shop! We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, share, and protect information when you visit or make a purchase from our site.

1. Information We Collect

We may collect and process the following information about you:

  • Personal Information: Your name, email address, postal address, phone number, and payment details when you purchase a product from us.

  • Order Information: Transaction history, including items purchased, dates of purchases, and delivery details.

  • Browsing Information: Automatically collected data such as IP address, browser type, pages visited, and other usage details through cookies and similar technologies.

  • Communication Information: Details of any communications you have with us, including support inquiries, feedback, and complaints.

2. How We Use Your Information

We use your information for the following purposes:

  • To Fulfill Orders: Process your transactions and deliver your purchased memorabilia items.

  • To Improve Services: Analyze and monitor the usage of our site to enhance customer experience and develop new features.

  • Marketing and Promotions: With your consent, we may send you updates on new products, promotions, and exclusive offers.

  • Customer Support: To respond to your inquiries, address issues with your order, or provide technical support.

  • Legal Compliance: To comply with legal obligations, enforce our policies, and protect our business from potential risks.

3. Sharing Your Information

We do not sell your personal data. However, we may share your information in the following ways:

  • Third-Party Service Providers: We may share information with trusted third-party partners, such as payment processors, shipping companies, and marketing service providers, to fulfill your order and provide our services.

  • Legal Requirements: We may disclose information if required to comply with a legal obligation, enforce our terms of service, or protect the rights, property, or safety of IconicSignatures.shop or others.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. For example, transaction data is retained for legal and tax purposes.

5. Your Rights

As a UK resident, you have rights under the UK General Data Protection Regulation (UK GDPR). These include:

  • Right of Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can ask us to correct any inaccurate or incomplete information.

  • Right to Erasure: You can request that we delete your personal data under certain circumstances.

  • Right to Restrict Processing: You can ask us to limit the processing of your data under certain conditions.

  • Right to Data Portability: You can request your data in a structured, commonly used, and machine-readable format.

  • Right to Object: You can object to the processing of your data in some cases, such as for direct marketing.

To exercise these rights, please contact us at [Insert Contact Email]. We will respond within one month of receiving your request.

6. Security of Your Information

We take reasonable steps to protect your information from unauthorized access, loss, misuse, or alteration. We use secure payment processing systems and encrypt sensitive data during transmission.

However, no online transmission or storage is 100% secure, and we cannot guarantee absolute security. Please ensure you use a strong and unique password and protect your account credentials.

7. Cookies

Our site uses cookies to improve your browsing experience. These cookies collect information such as the pages you visit and the products you view.

You can manage your cookie preferences through your browser settings, but disabling cookies may impact your experience on our site.

For more details, please refer to our [Cookie Policy](link to Cookie Policy).

8. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we update the policy, we will notify you by posting the revised policy on our website and updating the effective date.

9. Contact Us

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Terms and Conditions

 

Welcome to IconicSignatures.shop! These terms and conditions govern your use of our website and the purchase of products from our store. By accessing or using our site, you agree to comply with and be bound by the following terms and conditions.

1. General Information

  • Website Owner: IconicSignatures.shop is owned and operated by Iconic Signatures, a company based in the United Kingdom. Our registered address is [Insert Company Address].

  • Business Description: We specialize in the sale of memorabilia and collectible items, including signed merchandise from athletes, celebrities, and other iconic figures.

2. Acceptance of Terms

By using IconicSignatures.shop, you agree to these terms and conditions. If you do not agree with any part of these terms, you must discontinue your use of the website.

We reserve the right to modify these terms at any time. Any changes will be posted on this page, and your continued use of the site following such changes will signify your acceptance of the revised terms.

3. Products

  • Product Descriptions: We strive to provide accurate descriptions and images of the products we offer. However, we do not warrant that the product descriptions, images, or other content on our website are entirely accurate, complete, or error-free.

  • Authenticity: All signed memorabilia sold by IconicSignatures.shop comes with a certificate of authenticity. We guarantee that all signatures are genuine and obtained from reputable sources.

  • Availability: Product availability is subject to change without notice. We reserve the right to limit the quantities of any product or to discontinue any product at any time.

4. Pricing and Payments

  • Prices: All prices displayed on our website are in GBP (£) and include applicable taxes. We reserve the right to change prices at any time without notice.

  • Payment Methods: We accept major credit/debit cards, PayPal, and other forms of payment as listed on the checkout page. Payments must be completed at the time of purchase.

  • Errors: In the event of a pricing error, we reserve the right to cancel any orders placed for products listed at the incorrect price.

5. Order Processing

  • Order Confirmation: Once you place an order, you will receive a confirmation email with the details of your purchase. This email does not constitute acceptance of your order. We reserve the right to cancel or limit any order, for reasons including but not limited to errors in product pricing or stock availability.

  • Delivery: We aim to dispatch orders promptly, but delivery times are estimates and may vary. We are not responsible for delays caused by third-party couriers. Shipping costs will be calculated at checkout based on your location and selected shipping method.

6. Cancellations and Returns

  • Cancellations: Orders can be cancelled within 24 hours of purchase, provided they have not been dispatched. Contact us at [Insert Contact Email] to request a cancellation.

  • Returns: We accept returns of undamaged, unopened products within 14 days of delivery. Please contact us to arrange a return and receive further instructions. Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

  • Refunds: Refunds will be processed within 14 days of receiving the returned item. Refunds will be made to the original payment method used at the time of purchase. Please note that any original shipping costs are non-refundable.

7. User Accounts

  • Account Creation: You may create an account to facilitate future purchases. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

  • Termination: We reserve the right to suspend or terminate your account at any time if we believe you have violated these terms and conditions or engaged in unlawful or fraudulent behavior.

8. Intellectual Property

  • Ownership: All content on IconicSignatures.shop, including images, text, logos, and graphics, is the property of Iconic Signatures or our content suppliers and is protected by copyright, trademark, and other intellectual property laws.

  • Restrictions: You may not reproduce, distribute, or use any content from our site for commercial purposes without our express written permission.

9. Liability

  • Limitation of Liability: To the fullest extent permitted by law, IconicSignatures.shop shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our site or purchase of products, including but not limited to lost profits, business interruption, or data loss.

  • Product Liability: Our liability for any defective product is limited to the replacement or refund of the defective item. We do not provide warranties or guarantees beyond those required by law.

10. Dispute Resolution

  • Governing Law: These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

  • Dispute Resolution Process: In the event of a dispute, please contact us at [Insert Contact Email] to attempt to resolve the issue amicably before resorting to legal proceedings.

11. Privacy Policy

Your use of our website is also governed by our [Privacy Policy](link to Privacy Policy), which sets out how we collect, use, and protect your personal data.

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